Servicedesk
This webpage is for employees and visitors at Umeå University in need of IT support. Before contacting us via the servicedesk form, please check the Manual website if there is a manual for your problem or question.
or fill in your contact information
Call or visit Servicedesk
Normal opening hours
Drop-in visits weekdays from 8.30 am to 4 pm
Phone support/web form weekdays: 8:30 a.m. - 4:00 p.m
We are located in Infocenter.
Call us: 090-786 63 00
Opening hours ITS Servicedesk this holiday:
December 12
Drop-in: 08:30-12:00
Phone hours: 08-30-16:00
December 19
Drop-in: 08:30-12:00
Phone hours: 08-30-16:00
December 22-23 and 29-30, 2025
Drop-in: Closed, visits by appointment only
Phone hours: 09:00-12:00 and 13:00-16:00
Normal opening hours from January 7, 2026
The Manual contains faq, instructions and help for some of the systems and tools available.
Install backup, activate your account and other administrative tools are available at the intranet Aktum.
Latest update: 2025-06-19